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Subscription Sales Credit And Charge Adjustment Imports Rejecting Records Without Mentioning Any Reason (Doc ID 2688391.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Subscription Import

ACTUAL BEHAVIOR
---------------
Users are having troubles importing Sales Credit in Subscription Management, using Import Management. Same behavior is encountered for Subscription Charge Adjustment Import.
At the beginning, the initial CSV file had 5000 lines. After running the import process, some of the records were successfully imported and some of them rejected without any reason.
The same rejected records were included in a new import CSV file, but again some of them were imported and some of them rejected without any reason

EXPECTED BEHAVIOR
-----------------------
All the records should be imported.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Prepare the CSV file
2. Import the file
3. Import process is ending in error but no error message is returned

Cause

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In this Document
Symptoms
Cause
Solution
References


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