Activation Error Occurs When Trying To Activate A Sbscription Which Doesn't Have The Base Currency
(Doc ID 2689168.1)
Last updated on JULY 15, 2020
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Subscription Pricing
Activation Error occurs when trying to activate a subscription which doesnt have the base Currency
ERROR
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Activate subscription error:
""You must specify currency conversion rules when the subscription currency and ledger currency are different ""
STEPS
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The issue can be reproduced at will with the following steps:
1. Subscription> open record
2. error received:
3. ""You must specify currency conversion rules when the subscription currency and ledger currency are different ""
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot activate Subscription
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |