Master KM on common issues and FAQs on Asset Creations and features
(Doc ID 2692313.1)
Last updated on DECEMBER 14, 2022
Applies to:
Oracle Maintenance Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Purpose
The purpose of this document is to give an overview on Asset creation in Maintenance.
Scope
This document will guide Users through setups in Asset creation in Maintenance and address frequently asked questions and help troubleshoot common issues.
Details
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In this Document
| Purpose |
| Scope |
| Details |
| Overview |
| Types of Assets |
| Managing Maintenance Assets |
| How You Create an Asset |
| Creating a New Asset from Scratch |
| Creating a New Asset by Copying from an Existing Asset |
| How You Edit an Asset |
| Edit Asset Parts List |
| Edit Asset Hierarchy |
| How You Import Assets |
| Download and Update the Spreadsheet |
| Transfer Data to the Interface Tables |
| Run the Import Assets Scheduled Process |
| Asset Groups |
| Overview |
| Manage Asset Group Rules |
| Create Asset Group Rules |
| Edit Asset Group Rules |
| Delete Asset Group Rules |
| Manage Asset Groups |
| Create Asset Groups |
| Edit Asset Groups |
| Delete Asset Groups |
| Manage Asset Group Assignments |
| How You Assign Assets to a Group |
| How You Unassign Assets from A Group |
| Manage Asset Assignments on The Manage Assets and Edit Asset Pages |
| How Updated and End-Dated Assets Affect Asset Assignments |
| FAQS |
| How to Load Maintenance or Customer Asset? |
| What roles are needed to View Maintenance Asset attachments? |
| Is it feasible to create asset with a continuous number sequence devoid of gaps? |
| Setup Asset Tracking To Generate Customer Assets Through Sales Order Fulfillment |
| How do you set the Asset Image where it shows in all the different UI's where image should be available. |
| How to create a Customer Asset in Maintenance Cloud? |
| Automatic Creation of Maintenance Asset |
| How to Create Customer Asset With End Customer Location Different from Ship-to Location? |
| How to Transfer Work Center Asset Between Maintenance Organization? |
| How To Inactivate/Retire A Maintenance Asset? |
| How to Associate an Asset to a Production Resource and Specify Asset Downtime? |
| How to Create Additional Asset Grouping Attributes Values for Asset Group? |
| How can the user configure the contact list of values on Maintenance Asset UI ? |
| Is it possible to view all the work orders created for an asset using 'Manage Assets' task? |
| How to Create Additional Asset Grouping Attributes Values for Asset Group? |
| Common Issues |
| External Location is not visible while creating an Asset |
| Organization selection while Copying Asset |
| Parent Child Asset relationship is not created via FBDI |
| The value of the attribute DFLT_WO_TYPE is not valid. |
| Not Able To View Reference Details In Asset History UI |
| Asset Defined In One Operating Organization Cannot Be Used By Multiple Maintenance Organization for Creating Work Orders |
| Asset number is end dated but the hierarchy navigator still displays this asset number in the hierarchy |
| Asset Group Assignment is end dated |
| Cannot assign an asset to an Asset Group |
| Not able to delete Asset Group rule |