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Maintenance Technicians And Planners Are Unable To View Asset Information In The Asset Overview Screen (Doc ID 2700273.1)

Last updated on AUGUST 14, 2020

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Maintenance Asset

ACTUAL BEHAVIOR
---------------

When using custom built roles: Maintenance technicians and planners are NOT able to view asset information from the asset overview screen. The fields are blank (no data)

EXPECTED BEHAVIOR
-----------------------
User should be able to view asset information from the asset overview screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate Supply Chain Execution > Maintenance Management
2. Manage Assets > Query Asset
3. Overview: Observe Asset Information missing

Changes

 20C

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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