Why Subscription Management Churn Model Does Not Show Any Information? (Doc ID 2712370.1)

Last updated on SEPTEMBER 27, 2020

Applies to:

Goal

On : 11.13.20.07.0 version, Subscription Billing

After perform the following steps:

1. Navigate to Subscription Management > Subscription Configuration > Subscription Predictions > Manage Churn Prediction Model > and setup the Churn Prediction Model using the defaults for for Accuracy Threshold (70%), Account Level Threshold (70%), Training Data Durations (700 Days).
2. Run "Populate Churn Prediction Features" ESS Job
3. Run "Train with Historical data and Predict Churn Probability" ESS job
4. Navigate to Subscription Management > Subscription Configuration > Subscription Predictions > View Model Accuracy > but the Predictive Model Accuracy shows no information

Why the Predictive Model Accuracy shows no information?
 

Solution

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