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Error "Too many matching records found. Specify additional criteria to limit the number of records." When Enter Meter Readings in Maintenance Asset (Doc ID 2713706.1)

Last updated on OCTOBER 02, 2020

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

When entering a meter readings for a maintenance asset, an error message occurs.

ERROR
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"Messages for this page are listed below: Too many matching records found. Specify additional criteria to limit the number of records." (error and warning).

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Supply Chain Execution > Maintenance Management > Tasks > Select Manage Assets
2. Filter by operating organization (XXX) and asset number (XXXXXX) > Enter to asset details >
3. Click on meters icon > Select any meter > Enter Readings > Error message appears

Cause

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In this Document
Symptoms
Cause
Solution
References


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