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FA:SCM:MNT: Application Error While Releasing Work Order In Maintenance Organization (Doc ID 2715519.1)

Last updated on OCTOBER 07, 2020

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

User is getting below error when releasing Work Order which is created in maintenance organization which is different from operating organization.

Error
An error occurred. Contact your help desk. (FND-2)
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: 541, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_FSCM_UIAPP.


Steps
1. Operating Org is Org A and Maintenance Org is Org B

2. Create Asset in org A

3. Create WO in Org B

4. Error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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