Understanding Subscription Cancellation Fee For Prorated Flat Fee
(Doc ID 2734740.1)
Last updated on JUNE 27, 2022
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.07.0 version, Subscription Billing
ACTUAL BEHAVIOR
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Cancellation fee computation have discrepancy in Subscription as termination fee is not calculate correctly.
EXPECTED BEHAVIOR
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Cancellation fee computation should not have discrepancy in Subscription
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator --> Subscription Management --> Drill down to Subscription details page
2. Drill down to Product --> Billing Summary
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot termination fee is not calculate correctly.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |