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FA:SCM:MNT In Manage Assets to Query Parts, the Results Shows the Same Part under Other Organizations (Doc ID 2737718.1)

Last updated on DECEMBER 25, 2020

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

Navigation to Maintenance Cloud Service as Maintenance Manager:

Tasks > Manage Assets > Search Asset > Add Parts > search Parts

Observe that the user is able to view the same part under context organization, as well as other organizations that the part was assigned to.

User's expectation is that the items should be filtered by the context organization, and should see only one row if the part is assigned to the selected/context organization.

Cause

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In this Document
Symptoms
Cause
Solution
References


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