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SR 3-23569103961 : Oracle Subscription Management - Add Product Screen Does Not Retrieve The Items (Doc ID 2742509.1)

Last updated on JANUARY 12, 2021

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Subscription Setup

ACTUAL BEHAVIOR
---------------
Not able to see the products if it has custom status

EXPECTED BEHAVIOR
-----------------------
Should be able to see the products even with custom status

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create product with custom status
2.try to add these products while creating the subscription
3.not able to see the above product

Cause

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In this Document
Symptoms
Cause
Solution
References


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