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Unable To Open Downloaded Contract In Ms Word With Error on the Word Document (Doc ID 2751644.1)

Last updated on FEBRUARY 17, 2021

Applies to:

Oracle Fusion Enterprise Contracts - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Contract Authoring

Unable to Open Downloaded Contract in Ms Word

Action of download contract and open it to ms word

Giving Errors

ERROR
-----------------------

Word found unreadable content in ..


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Contract
2. Contract Terms
3. Terms Actions >> Download
4. System giving Error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Download contract function

Cause

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In this Document
Symptoms
Cause
Solution


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