Subscription Modification with Quantity Causes Credit Of Full Quantity
(Doc ID 2753184.1)
Last updated on FEBRUARY 17, 2021
Applies to:Oracle Fusion Subscription Management Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, Billing
Subscription Modification causes credit of full quantity
During Subscription Modification, e.g. quantity reduction with 'Prorate with Credit' option, Credit Memo is created for original full quantity instead of changed / reduced quantity and amount.
And this causes invoice creation of the remaining quantity again from the application.
The issue can be reproduced at will with the following steps:
1. Subscription Created
2. Amended Subscription Product
3. Change Quantity and Save
The issue has the following business impact:
Due to this issue, users cannot see correct pricing on the Subscription.
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In this Document