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FA: SCM: MNT: Updating The Asset With Install Date And Service Date Via FBDI Facing Error (Doc ID 2753506.1)

Last updated on MARCH 23, 2021

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

Updating the Asset With install date and service date via File based data import(FBDI) facing error

ERROR
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The date provided for the INSTALLED_DATE attribute cannot be earlier than the asset shipped date.
 
The date provided for the IN_SERVICE_DATE attribute cannot be earlier than the asset shipped date.

STEPS
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The issue can be reproduced at will with the following steps:
1. Updated the Shipped date of asset from UI to 21 Jan 2021
2. Now Via FBDI downloaded latest template as per current fusion application release of customer
3. Updating the same asset with Install Date as 2 Feb 2021 and service date as 3 Feb 2021
4. Loaded the file and while importing the asset faced this Error message

Cause

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In this Document
Symptoms
Cause
Solution
References


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