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Auto Renewal Subscription Functionality Issue - Inaccurate Billing Summary Schedule (Doc ID 2754258.1)

Last updated on MARCH 04, 2021

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Pricing

ACTUAL BEHAVIOR


The behavior we are currently seeing: First period's  charge of Original Subscription * Renewal Adjustment = First period's  Charge on the renewed subscription

EXPECTED BEHAVIOR


The behavior we would expect: Last period's charge of Original Subscription instead of first periods charge * Renewal Adjustment = First period's Charge on the renewed subscription

STEPS

The issue can be reproduced at will with the following steps:

- Create a multi-year term subscription with renewal markup, pricing terms enabled, and generate a billing schedule for the full period enabled.
- Run ESS job to automatically renew eligible subscriptions
- You will see in the billing summary of the renewed subscription that the first  charge is based on the first charge of the original subscription * renewal markup.

However, expect the first charge of the renewed subscription to be based on the last charge of the original subscription * renewal markup.

Cause

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In this Document
Symptoms
Cause
Solution
References


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