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FA:SCM:MNT: Error While Adding Asset in the Asset Hierarchy of Install Base Asset. (Doc ID 2763618.1)

Last updated on APRIL 05, 2021

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

Whenever one clicks the add button in Hierarchy subtabs under installed base asset, encountered an java error.


ERROR
-----------------------
 java.lang.NullPointerException

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Subscription> Subscription Rule tab> Manage Assets
2. Create Asset
3. Navigate to Hierarchy subtabs
4. Click Add button
5. Java error will be encountered.



Cause

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In this Document
Symptoms
Cause
Solution
References


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