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Updating Multiple Subscription Lines With Bill To Details Doesn't Create Different Line Number (Doc ID 2766458.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

 On : 11.13.21.01.0 version, Setup

Updating Multiple Subscription lines with Bill to details doesn't create different line number.

We have a subscription which has multiple lines into it (multiple products added to it) and we are trying to update bill to details at the line level for which we are trying to use the "UPDATE MULTIPLE SUBSCRIPTIONS" functionality which was recently released in the 20D update. We have observed a couple of issues while using this "UPDATE MULTIPLE SUBSCRIPTIONS" functionality.

1. In case if a subscription has multiple lines, then the newly created lines are getting created in the same line number. Ideally each new line should be created with the different line number. (refer the attachment- line number error)
2. When we try to update the line level bill to information it automatically also updates the header bill to information as well.
3. In case if a subscription has multiple lines, can we have a kind of filter criteria to select only a few lines instead of it selecting all the lines.

Cause

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In this Document
Symptoms
Cause
Solution
References


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