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FA:SCM:MNT: Not Able To View Reference Details In Asset History UI (Doc ID 2768917.1)

Last updated on MARCH 01, 2022

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

Users are not able to access asset history references. They are getting following error -

Error: You do not have permission to access this information.

For example one of the transaction is “Account Alias receipt” and user is assigned role of warehouse manager along with data access for given inventory organization but still getting the error.

Navigation:

1. Navigate to Contracts

2. Select task list → Manage Assets

3. Search and open asset and go to asset history tab

4. click on Account alias receipt reference link

5. Error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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