My Oracle Support Banner

Subscription AR Integration Algorithm Didn't Get Triggered For Particular Subscriptions (Doc ID 2773007.1)

Last updated on MAY 06, 2021

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Billing

ACTUAL BEHAVIOR
---------------
Subscription AR Integration Algorithm didn't triggered for many subscriptions


EXPECTED BEHAVIOR
-----------------------
The fields mapped in AR and algorithm should be populated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create subscription
2. Populate Fields
3. Activate subscription

4. Run Process to send data to AR

5. See data is not populated in AR interface tables

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot map fields to AR.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.