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FA:SCM:MNT Duplicated Operations At Review Dispatch List (Doc ID 2776608.1)

Last updated on JUNE 14, 2021

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

Issue:
====
Dispatch list shows duplicate Operation line for Maintenance work order:

1.The Work order header shows qty 1, but the operation table shows qty 2 (2 completed for 10 and 20 operations and 1 completed for operation 30 and 1 ready for operation 30). As a result, the UI shows 2 lines for operation 30 (1 complete and1 ready)

2. The user 1st completed operation 10 with 1 qty, system shows them 2 lines for operation 10 (1 complete and 1 ready) and then completed the ready one again. Which pass on the 2 qty now to operation 20 and then the same thing occurred for operation 30



STEPS TO REPRODUCE
==================
1. Go to Dispatch List Window
2. Search for Maintenance Work Order
3. The system showing duplicate lines for certain operations


Cause

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In this Document
Symptoms
Cause
Solution
References


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