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Auto-Renewed Subscriptions Does Not Default Billing Frequency From Original Subscription (Doc ID 2781735.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

 Auto-Renewed Subscriptions Does Not Default Billing Frequency From Original Subscription

 

STEPS:

1. Created subscription with Billing frequency as 'Month'
2. Activated the subscription
3. Ran Automatically Renew Eligible Subscriptions program
4. When reviewing renewed subscription, billing frequency is populated as 'Year'. Billing frequency is not picked from original subscription but from Subscription profile

Cause

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In this Document
Symptoms
Cause
Solution
References


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