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Unable To Print Subscription Preview In Oracle Subscription Management Cloud (Doc ID 2783880.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Setup

Unable to print Subscription preview in Oracle Subscription Management cloud

Once the subscription is completed and Active go to Actions-->Preview receive error Failed to load

ERROR
-----------------------
error Failed to load




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. subscription is completed and Active
2. go to Actions-->Preview
3. receive error Failed to load

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot preview Subscriptions

Cause

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In this Document
Symptoms
Cause
Solution
References


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