Fusion US Payroll: Employees Assigned To A Payroll Must Have A US Home Address Error Message Not Appearing On UI
(Doc ID 2790943.1)
Last updated on OCTOBER 10, 2023
Applies to:
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and laterOracle Fusion Global Payroll Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.21.01.0. The note has been reviewed and is current for release 11.13.21.07.0.
Symptoms
When a user with payroll run is trying to delete the Home Address, the system lets them proceed with the transaction, but will error out eventually in the Transaction Console.
The validation error in Transaction console is expected as a US home address is required. However, users would benefit from seeing the error in the user interface (UI) instead of Transaction Console.
Diagnostic Run:
BusinessFault : {http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException. Client received SOAP Fault from server : JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-29000: Unexpected exception caught: oracle.apps.fnd.applcore.messages.ApplcoreException, msg=JBO-HRX:::HRX_USCMN_ADDRESS_RES_MISSING: <MESSAGE><NUMBER>HRX-1560309</NUMBER><TEXT>Employees assigned to a payroll must have a US home address.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>JBO-29000: Unexpected exception caught: oracle.apps.fnd.applcore.messages.ApplcoreException, msg=JBO-HRX:::HRX_USCMN_ADDRESS_RES_MISSING: <MESSAGE><NUMBER>HRX-1560309</NUMBER><TEXT>Employees assigned to a payroll must have a US home address.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>JBO-HRX:::HRX_USCMN_ADDRESS_RES_MISSING: <MESSAGE><NUMBER>HRX-1560309</NUMBER><TEXT>Employees assigned to a payroll must have a US home address.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>
BusinessFault : {http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException. Client received SOAP Fault from server : JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-29000: Unexpected exception caught: oracle.apps.fnd.applcore.messages.ApplcoreException, msg=JBO-HRX:::HRX_USCMN_ADDRESS_RES_MISSING: <MESSAGE><NUMBER>HRX-1560309</NUMBER><TEXT>Employees assigned to a payroll must have a US home address.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>JBO-29000: Unexpected exception caught: oracle.apps.fnd.applcore.messages.ApplcoreException, msg=JBO-HRX:::HRX_USCMN_ADDRESS_RES_MISSING: <MESSAGE><NUMBER>HRX-1560309</NUMBER><TEXT>Employees assigned to a payroll must have a US home address.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>JBO-HRX:::HRX_USCMN_ADDRESS_RES_MISSING: <MESSAGE><NUMBER>HRX-1560309</NUMBER><TEXT>Employees assigned to a payroll must have a US home address.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>
How to get the error in UI when approvals are enabled?
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |