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PRC:PO: PO Approvals Fail for Fixed Price Service Lines with Rules Leveraging BPM Apprpval Condition bpaLinePrice - Error: PO-2055680 (Doc ID 2794619.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Oracle Fusion Purchasing - Version 11.13.21.10.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

Fixed Price Services Catalog Purchase Orders (PO) are not getting created due to an error with the Approval Rules when leveraging the bpaLinePrice condition in the approval rules.
The following error is observed

Error
===========
An error occurred when processing your request for approval. Contact your help desk. (PO-2055680)
Share this info with your help desk: The approval rule set TermsApprovalHierarchy2Rules didn't return any results. Use the Manage Purchasing Document Approvals task in the Setup and Maintenance work area, or use BPM Worklist, to modify the conditions in the rule set so that approvers are found. Then recover the transaction from the Transaction Console.

Steps to Reproduce:
1. Create catalog PO
2. Rule is setup to auto Approve
3. PO failed to be approved due to above error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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