Imported Subscription Management (OSS) Contracts Not Flowing To RMCS
(Doc ID 2808058.1)
Last updated on MAY 28, 2024
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.04.0 version, Integration
ACTUAL BEHAVIOR
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Imported Subscription Management (OSS) contracts not flowing to RMCS via standard integration
EXPECTED BEHAVIOR
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Imported Subscription Management (OSS) contracts should interface to RMCS via standard integration
STEPS
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The issue can be reproduced at will with the following steps:
1. Import the OSS contract '1-KAM11-117230' in subscription management.
2. Verify the OSS contract on UI. It is active.
3. Run the ESS job 'Send Subscription Revenue Information to Oracle Revenue Management Cloud'. Job is not picking data for this contract to import into VRM tables.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |