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PRC: PO: Sometimes Work Order Completion Is Executed (Quantities Changed) But A Change Order Is Not Created. Purchase Order Quantities Remain The Same/Document History Does Not Record The Change Order (Doc ID 2810219.1)

Last updated on OCTOBER 08, 2021

Applies to:

Oracle Fusion Purchasing - Version 11.13.21.04.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

Change Orders

ACTUAL BEHAVIOR
---------------
Change Order

Change order, change order is not created during completion ( completed amount was lesser than amount requested) of work orders associated to specific purchase orders.
Problem occurs with few, not all purchase orders. Document History does not record any change order either.

EXPECTED BEHAVIOR
-----------------------
Create change orders every time a work order is completed with complete amount less than original amount in purchase order.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a purchase order from work order/manufacturing
2. Complete a work order with completed amount less than original amount in purchase order.
3. Review Purchase Order/ Purchase Order Document History
> no change order is created for specific purchase order
 


Cause

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In this Document
Symptoms
Cause
Solution
References


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