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Subscription Management Approval Not Working (Doc ID 2812520.1)

Last updated on SEPTEMBER 13, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, Billing

ACTUAL BEHAVIOR
---------------
Subscription Management approval flow is not working properly and the user is not getting any notification.

EXPECTED BEHAVIOR
-----------------------
The user should receive an approval notification.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Activate subscription.
2. See subscription status as pending approval.


Cause

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In this Document
Symptoms
Cause
Solution
References


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