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Amendment To Subscription Does Not Copy ExternalAssetKey and ExternalrootAssetKey On OSS Products (Doc ID 2812652.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.04.0 version, Billing
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Amendment to Subscription does not copy Asset Root Key id on OSS products

We are populating ExternalAssetKey and ExternalrootAssetKey for all subscriptions which are generated from CPQ to track the life cycle process.
However when a subscription is amended ExternalAssetKey and ExternalrootAssetKey are not getting copied over.

Cause

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In this Document
Symptoms
Cause
Solution


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