My Oracle Support Banner

Revenue Is Still Recognizing For Closed Subscription (Doc ID 2816382.1)

Last updated on OCTOBER 29, 2021

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version and later
Information in this document applies to any platform.


A User closed the Subscription, close method: Prorate with credit, on 14.04.2021 to close the 2022 lines.
However, even after closure of subscription, revenue is still recognizing till date. User expects revenue to be reversed and no future revenue after April. Subscription was closed in June’21 and the close date was backdated to 14th April 21.
In Subscription, we could see the credit memo initiated on 30/6/21.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.