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FA:SCM:MNT Not Able to Query Asset When Creating a Work Order in Maintenance Management (Doc ID 2818971.1)

Last updated on NOVEMBER 30, 2021

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

User is not able to query/use Asset when attempting to Create a Work order in Maintenance Management




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Navigate to Maintenance Management
1. Manage Assets
2. Query Asset Number
3. Create Maintenance Work Order

> Not able to Query Asset to use in the Work Order


Cause

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In this Document
Symptoms
Cause
Solution


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