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Unable To Open Contract In Word: We can't open xxxxxxxxx because we found a problem with its contents (Doc ID 2824117.1)

Last updated on OCTOBER 03, 2023

Applies to:

Oracle Fusion Enterprise Contracts - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Functional Setup Manager

When attempting to click on download contract the following error occurs.

ERROR
-----------------------
"We can't open xxxxxxxxx because we found a problem with its contents"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Click on download contract

2. Open downloaded contract


Cause

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In this Document
Symptoms
Cause
Solution
References


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