My Oracle Support Banner

Create Accounting For Receipts Fails With Error: The subledger journal entry doesn't balance by balancing segment (Doc ID 2832371.1)

Last updated on JULY 05, 2023

Applies to:

Oracle Fusion Subledger Accounting Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms


Create Accounting process is finishing with error for some receipts with applications to transactions in foreign currency.

ERROR
-----------------------
The subledger journal entry doesn't balance by balancing segment.
Cause: The ledger option intracompany balancing is enabled, but there is no intracompany balancing rule defined for the ledger <Ledger_Name>, source Receivables, and journal category Receipts.
Action: Update the journal line rule setups for the journal entry rule set so that the journal entry balances by balancing segment, or define a cross entity balancing rule for the ledger.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation: Tools > Scheduled Processes
2. Schedule New Process > Select Process Name: Create Accounting
3. Provide the parameters > [B] Submit


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.