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Tiered Adjustment Is Not Working After Applying Pricing Adjustment In SMC. (Doc ID 2854947.1)

Last updated on MARCH 10, 2022

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Setup

ACTUAL BEHAVIOR
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User created a usage based product and provided tiered adjustment to this item in order management. Then item was added in SMC and a pricing adjustment on this item (Price Override) was created.

After doing this, tiered adjustment is not working in SMC and it only takes the adjusted amount for all the tiers.





STEPS
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The issue can be reproduced at will with the following steps:
1. Created a usage based product
2. Provided tiered adjustment to this item in order management.
3. Add this item in SMC and created a pricing adjustment on this item (Price Override).
4. After doing this, tiered adjustment is not working in SMC and it only takes the adjusted amount for all the tiers.



Cause

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In this Document
Symptoms
Cause
Solution
References


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