My Oracle Support Banner

Issue With System Performance Post 21D Update (Doc ID 2860616.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Performance

ACTUAL BEHAVIOR
---------------
Facing performance issue while navigating between different pages/tabs in subscription management

EXPECTED BEHAVIOR
-----------------------
There should not be any performance issue while navigating between different pages/tabs in subscription management

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to subscription management
2.open subscription, navigate through different pages/tabs
3.pages or tabs are opening slowly, specially while navigating through products and tabs in products page. Also when we click the cancel button

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.