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PRC:PO:SSP: JBO Error When Entering/editing Purchase Requisition/Purchase Order - JBO-29000: Unexpected Exception Caught (Doc ID 2863406.1)

Last updated on APRIL 29, 2022

Applies to:

Oracle Fusion Purchasing - Version 11.1.9.2.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.22.01.0 and later
Oracle Fusion Self Service Procurement - Version 11.1.9.2.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

Please notice: this document is only for customers that have tax partner implemented.

 

 

When attempting to entering Purchase Requisition /Purchase Order, the following error occurs.

ERROR
-----------------------
 JBO-29000: Unexpected exception caught: java.sql.SQLException,
msg=ORA-20001: po.db.plsql.PO_TAX_INTERFACE_PVT.DO_TAX_PRE_PROCESSING_SINGLE.
  ORA-06512: at "FUSION.PO_TAX_INTERFACE_PVT", line 4636 ORA-20001:
po.db.plsql.PO_TAX_INTERFACE_PVT.DO_TAX_PRE_PROCESSING. : 300 ORA-06512: at
  "FUSION.PO_TAX_INTERFACE_PVT", line 4795 ORA-20001:
po.db.plsql.PO_TAX_INTERFACE_PVT.INVOKE_ZX_CALCULATE_TAX. : 340
  ORA-06512: at "FUSION.PO_TAX_INTERFACE_PVT", line 4559 ORA-06510: PL/SQL:
unhandled user-defined exception ORA-06512: at "FUSION.PO_TAX_INTERFACE_PVT",
  line 4380 ORA-06512: at "FUSION.PO_TAX_INTERFACE_PVT", line 4765 ORA-06512:
at "FUSION.PO_TAX_INTERFACE_PVT", line 4610 ORA-06512: at line 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Purchase Orders or Purchase Requisitions
2. The application freezes
3. Error occurs


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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