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Reprocess Installbase Update Transaction Is Not Triggered On Shipment Though Install Base Is Created (Doc ID 2873856.1)

Last updated on JULY 04, 2022

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Reprocess installbase Update transaction is not triggered on Shipment though install base is created.

Asset is shipped. Customer location is updated on Installbase but the asset does not have any transaction in Reprocess Install Base Updates.



EXPECTED BEHAVIOR
-----------------------
Asset should have transaction in Reprocess Install Base Updates.

Cause

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In this Document
Symptoms
Cause
Solution
References


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