My Oracle Support Banner

Unable To Create Subscription Manually. Receiving Errors: The value of the TransactionTypeName attribute is not valid. (OSS-6075166) and The value of the CustomerTrxTypeSequenceId attribute is not valid. (OSS-6075166) (Doc ID 2876682.1)

Last updated on FEBRUARY 11, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
Customer unable to create manually Subscriptions as every time he receives following errors:

The value of the TransactionTypeName attribute is not valid. (OSS-6075166) and

The value of the CustomerTrxTypeSequenceId attribute is not valid. (OSS-6075166)

EXPECTED BEHAVIOR
-----------------------
Customer should be able to create Subscriptions manually.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Subscription Management >> Create Subscription
2. Customer fills all the required fields >> clicks Save and Close
3. Errors Pop Up


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.