Sales Credit Not Getting Copied To The Automatically Renewed Subscription.
(Doc ID 2881745.1)
Last updated on JULY 08, 2022
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.04.0 version, Renewal
ACTUAL BEHAVIOR
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Sales Credit not getting copied to the automatically renewed subscription.
Sales credit is not getting copied to the renewed subscription.
STEPS:
1) Create a subscription.
2)Run scheduled process "renew all eligible subscription" .
3) subscription is renewed but sales credit does not get copied from the original subscription.
Original Subscription#- Demo_Sub4
Renewed Subscription#- 7003
EXPECTED BEHAVIOR
-----------------------
subscription is renewed and sales credit does should get copied from the original subscription.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create a subscription.
2)Run scheduled process "renew all eligible subscription" .
3) subscription is renewed but sales credit does not get copied from the original subscription.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |