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Issue With Renewal For Suspended Line (Doc ID 2881802.1)

Last updated on JULY 11, 2022

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Renewal

ACTUAL BEHAVIOR
---------------

If Subscription Product line is suspended post renewal then system triggers the renewal process again once suspend line is resumed.
 

STEPS
-----------------------
1. Renew the Active subscription > renewal subscription is created
2. Suspend Product line in original subscription
3. Resume suspended line in original subscription
4. This will trigger renewal again and new line gets added to renewal subscription

Cause

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In this Document
Symptoms
Cause
Solution
References


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