Duplication of Subscription Product Is Not Showing Correct Details
(Doc ID 2883792.1)
Last updated on JULY 22, 2022
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.01.0 version, Setup
ACTUAL BEHAVIOR
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SM:Product Delete and Duplication failing
When duplicating an order with multiple product lines (use two entirely different products to clearly see the failure), in the new order delete one of the lines, and try to duplicate the remaining line.
Somehow Oracle is reverting the products (existing and duplicated) to the deleted product.
EXPECTED BEHAVIOR
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Product should be created with correct details
STEPS
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The issue can be reproduced at will with the following steps:
1. Create subscription with two subscription products
2. Delete one of them
3. Duplicate another product
4. Activate Subscription
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |