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Unable To Interface Bill Lines To AR After Editing The Service Mapping And The Algorithm Due To An Error (Doc ID 2904798.1)

Last updated on OCTOBER 28, 2022

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.07.0 version, Extensibility

ACTUAL BEHAVIOR
---------------

"Send Subscription Billing Information to Receivables" ESS is completed with success, but the lines are not being interfaced due to an error that appeared in ESS Log

ERROR
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In the ESS Job "Send Subscription Billing Information to Receivables" log file the below exception occurred:
interfaceSubscriptionBillLines : Excepion while Calling algorithmObject for requestId :9027452 :: SubscriptionNumber : <Subscription Number> billLineId : <Bill Line Id : oracle.apps.scm.pricing.priceExecution.serviceMappings.publicCore.ContextServiceException: Caused by failing to process entity "Subscription". null

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User edited the Subscription to AR Service Mapping and the Algorithm in order to send existing DFFs at the Invoice Header in AR.
2. Run Send Subscription Billing Information to Receivables ESS
3. The ESS Job is completed but the lines are not being interfaced due to an Error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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