Quantity Of The Subscription Product Is Getting Defaulted to 1 When Created Using API
(Doc ID 2912533.1)
Last updated on JANUARY 16, 2023
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.10.0 version, Setup
ACTUAL BEHAVIOR
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Quantity of the Product is not getting changed
The Product quantity is not getting changed. When we try to add a new product of some quantity other than 1, it automatically changes back to 1. The same behavior is observed when we add the product using the REST API or Integration.
EXPECTED BEHAVIOR
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Provided product quantity should be updated.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Subscription product
2. While creating the product update the quantity of the product to for ex. 10
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create products with more than 1 quantity.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |