DocuSign Template Is Not Reflected In Contracts
(Doc ID 2913214.1)
Last updated on JANUARY 16, 2023
Applies to:
Oracle Fusion Enterprise Contracts - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.10.0 version, Procurement
ACTUAL BEHAVIOR
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DocuSign Template is not reflected in Contract Management.
EXPECTED BEHAVIOR
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DocuSign custom template should reflect in Contract Management.
STEPS
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The issue can be reproduced at will with the following steps:
- Define custom template in DocuSign
- Navigate to a contract in Pending Signature status
- Action>Sign Contract => out of the box template is shown
Cause
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In this Document
Symptoms |
Cause |
Solution |