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Product Level Subscription Status Audit Functionality Does Not Capture The Status Correctly (Doc ID 2919162.1)

Last updated on MAY 23, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Technology Management - System Administration

 

ACTUAL BEHAVIOR

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The Audit "Status" parameter at Subscription Product level is only capturing the initial status of the product and not capturing any other subsequent statuses.

 

EXPECTED BEHAVIOR

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The Audit "Status" parameter at Subscription Product level must capture every change in Status at the Product level.

 

STEPS

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  1. Navigate to the general task search
  2. Search for the task: "Manage Audit Policies"
  3. Click on "Configure Business Object Attributes" to the right of Oracle Fusion Applications
  4. Check the "Subscription" along with "Subscription Product" check-boxes
  5. Add the "Status" parameter to "Subscription Product"
  6. Create a Subscription
  7. Add a Subscription Product to the created Subscription
  8. Product level "Status" Audit Functionality will not behave as expected.

 

Reference: https://docs.oracle.com/en/cloud/saas/applications-common/22c/facia/set-up-auditing-for-oracle-fusion-applications.html#u30216924

Cause

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In this Document
Symptoms
Cause
Solution
References


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