Unable To Duplicate The Subscription After Making Fields Mandatory
(Doc ID 2920155.1)
Last updated on FEBRUARY 20, 2023
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.10.0 version, Extensibility
ACTUAL BEHAVIOR
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When attempting to duplicate a subscription the following error occurs:
ERROR
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Attribute ShipToAccountNumber in SubscriptionsEO is required.
Warning Too many matching records found. Specify additional criteria to limit the number of records.
EXPECTED BEHAVIOR
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When clicking Actions - Duplicate, the subscription must generate a duplicate.
STEPS
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The issue can be reproduced at will with the following steps:
1. Make the below fields mandatory at Subscription creation page and Subscription overview page using sandbox.
a. Ship to account
b. Ship to party
c. Ship to site.
2. After making them mandatory, when trying to duplicate a subscription the error comes up.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |