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Prorate With Credit For One-Time Charges Not Honoring The Proration (Doc ID 2921271.1)

Last updated on JANUARY 17, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.07.0 version, Billing

ACTUAL BEHAVIOR
---------------
Subscription is not honoring Prorate scenario for One-Time Charges



EXPECTED BEHAVIOR
-----------------------
The Subscription must honor the Proration

STEPS
-----------------------

1.Create a Subscription with duration of one year

2. Add a product with One-Time charge

3. Activate the Subscription

4. Amend the Product to prolong the duration to an extra three years with closure method as "Prorate with Credit"

5. New Product Line gets created adding the same value as the one before, hence not honoring the Prorate scenario

Cause

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In this Document
Symptoms
Cause
Solution
References


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