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Fusion Global Payroll: After 23A Update Adjust Individual Balances Fails with Error 0 (Doc ID 2931692.1)

Last updated on MARCH 01, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.01.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms


After 23A update: Adjust Individual Balance Responsive Page : https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/payroll/releases/23A/23A-payroll-wn.htm#F25111, while performing Adjust Individual Balances on employees, UI fails with below pop-up message (no additional text).

Error 0

Another pop-up shows below error:

An application error occurred.  See the incident log for more information.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to My Client Groups 

2. Select Payroll

3. Select Adjust Individual Balance.

4. Pick the value for balance LOV and notice the reported error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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