My Oracle Support Banner

Under Amendment Subscription Lines Are Not Getting Interfaced To The (RMCS) Revenue Management Cloud Service (Doc ID 2932133.1)

Last updated on MARCH 09, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.04.0 version, Contracts

ACTUAL BEHAVIOR
---------------
Under Amendment Subscription Lines are not getting interfaced to (RMCS) Revenue Management Cloud Service.

After running the 'Send Subscription Revenue Information to Oracle Revenue Management Cloud', users do not see the bill lines in the (RMCS) Revenue Management Cloud Service VRM_SOURCE_DOC_LINES table
 

EXPECTED BEHAVIOR
-----------------------
Subscription Management data should correctly interfaced with (RMCS) Revenue Management Cloud Service.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Execute Send Subscription Revenue Information to Oracle Revenue Management Cloud

2. Observed missing data in the VRM_SOURCE_DOC_LINES table

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.