My Oracle Support Banner

Searching for a Subscription Takes a Long Time to Display the Search Results (Doc ID 2940790.1)

Last updated on APRIL 15, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.01.0 version, Billing

ACTUAL BEHAVIOR
---------------


Subscription search is taking long time to display the search results.



EXPECTED BEHAVIOR
-----------------------

Searching for a Subscription should not take a long time to display the search results.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Subscriptions
2. Do a search for a Subscription
3. Observe the application taking over 4 min to complete and give search results


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.