23B Release: Backlog Plan Erroring Out - "An exception occurred while inserting demands and invoking inline refresh : null" (Doc ID 2954815.1)

Last updated on JUNE 15, 2023

Applies to:

Symptoms

In 23B Release, when running Backlog Management Plan for Organization, the Start Backlog Planning ESS job completes with following error:

ERROR:
ERROR |XXXXX|ServiceServer_X|Total sales order lines requested is XXXXX|An exception occurred while inserting demands and invoking inline refresh : null


STEPS TO REPRODUCE:
The issue can be reproduced at will with the following steps:
1. Define Priority Rules, Backlog Management Rules, Plan Options
2. Collect Assignment Set
3. Run Start Backlog Management
4. Monitor ESS Jobs for the progress


 

Changes

Cause

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