My Oracle Support Banner

Data Format Is Inconsistent When Selecting Regional Preference (Doc ID 2958859.1)

Last updated on JULY 10, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
----------------------------
The date format for the fields that are not by default on the Subscription Header is inconsistent and keeps the original application format even after changing to another Regional Preference.



EXPECTED BEHAVIOR
----------------------------
All the fields in the Subscription Management area must respect the new Regional Preference.



STEPS
----------------------------
The issue can be reproduced at will with the following steps:


1. Set the Date preference as "dd/mm/yyyy".
2. Open a Subscription and notice the non-default fields that do not respect the new Regional Preference.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.